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Current
research
WHY
SAY SORRY
On the Ambiguities of Political Apologies
Apologizing for historic wrongdoings has become a standard feature
in the global political scene. As an ethical act on behalf of institutions
such as states, the official apology has the potential to both acknowledge
injustices of the past and pave the way for sustainable peace. However,
some apologies fall flat, are rejected or even ignite new tensions.
Why do some official apologies succeed, and others fail? The goal
of this study is to develop a better understanding of apologies
as an ethical performance in a broad, multi-actor context.
THE FRAME GAME
Simulation game: A Learning Environment for Practitioners and Students
in Public Affairs Professionals working in government, the private
sector, the voluntary sector and in the media are increasingly challenged
to deal with the complexities of the current political climate and
media landscape. Drawing from state of the art research in political
communication, vast experience in experiential learning and an in
depth case study of an actual policy process (the expansion of an
airway infrastructure), the Frame Game enables participants to practice
their analytical and strategic skills in a simulated policy arena.
The game is an educational tool for training, capacity building,
policy workshops and conferences. Participants spend one full, intensive
day of alternating simulation role playing and collective learning
as they are immersed in an aptly engineered microcosm of democratic
governance.
ALL TEACH, ALL LEARN, ALL NETWORK
Case study and Teaching Case: The ‘Saving 100,000 Lives Campaign’
in US Health Care
The Institute for Health Care Improvement initiated a voluntary
campaign in 2004. Its bold and ambitious aim was to prevent 100,000
unnecessary deaths in hospitals. At the end of the campaign period
in 2006, IHI estimated that 122,300 lives were saved. The campaign
was a rare success among the many, often inadequate initiatives
to improve quality in health care. The core questions of this case
study are: How did IHI manage to be that successful? What was innovative
about the approach of IHI? Which change is campaignable?
UNIFYING THREADS
Case study and Teaching Case: A Comparative Analysis of Successful
Innovations in Health Care in Canada and Japan
In Canada and Japan, innovators have succeeded in implementing
shared information systems in health care networks, the so called
Electronic Health Record. We investigate under which circumstances
the innovation has occurred. We conclude that institutional analysis
and management theory seem to provide less explanatory power for
these successful innovations, and that the most promising avenue
for future research is provided by theories on social and human
capital. The early innovators in both countries shared certain characteristics,
such as great social competences, a broad and heterogeneous social
network, a professional drive and multiple expertises, such as political-administrative,
management, technical and medical skills. On top of these characteristics,
they were able to combine their different skills and talents to
operate in two, or more, worlds.
For
more case studies and information: info at sanderijncels dot nl
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